Need a Call? +971 58 522 0619
Have questions? We’re here to help
Welcome to the Edward’s Auto Spare Parts Help Section. Here, you’ll find the answers to your most common questions and helpful guides on how to get the best from our services. If you can’t find what you’re looking for, don’t hesitate to contact our support team – we’re here to assist you!
Ordering & Payment
- What payment methods do you accept?
We accept a variety of secure payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Bank Transfers (For bulk orders or customers requesting credit terms)
All transactions are processed securely using SSL encryption.
- How do I place an order?
Placing an order on our website is easy:
Browse through our product categories or use the search bar to find the part you need.
Select the part and click on the product to view more details.
Click “Add to Cart” and proceed to checkout when you’re ready.
Enter your shipping details and select your preferred payment method.
Confirm your order and receive an email confirmation.
- Can I change or cancel my order after placing it?
Orders are processed quickly to ensure timely delivery, so we recommend contacting our customer service team as soon as possible if you need to make changes. If the order hasn’t been dispatched yet, we’ll do our best to accommodate your request.
- Account Setting
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- Discount & Payment
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Still Have Questions?
If you need more help or have questions that aren’t answered here, please reach out to our customer support team. We’re happy to assist you in any way we can!
F. A. Q
Product Information & Compatibility
Each product page on our website provides detailed information about compatibility, including make, model, and year. You can also use our Part Finder Tool to ensure the part you’re ordering is suitable for your vehicle. If you’re unsure, contact our customer service team for help.
We offer both new and used parts, depending on availability. All used parts are thoroughly tested and inspected to ensure they meet our high-quality standards.
On the product page, we clearly indicate whether the part is OEM (Original Equipment Manufacturer) or aftermarket. If you’re looking for a specific type of part, don’t hesitate to reach out to our team for further clarification.
While knowing the exact part number is helpful, it is not always required. Our website provides detailed part descriptions and images to help you identify the right part for your vehicle. If you do have the part number, feel free to search for it directly on our site.
Absolutely! We carefully inspect and test all used parts before listing them for sale. Our used parts are thoroughly checked for quality and performance. We also offer warranties on most used parts, ensuring peace of mind with your purchase. If a part doesn’t meet our high standards, it won’t make it to our shelves.
Still Have Questions?
If you need more help or have questions that aren’t answered here, please reach out to our customer support team. We’re happy to assist you in any way we can!
Live Chat 24/7
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